We know StubHub is on a mission to bring the joy of live to fans globally - and that ambitious goal requires an amazing app!
Our data team identified spikes in bug-related negative reviews for the StubHub apps - a large spike occurred in June correlating to a recent release, and negative reviews remain to be 100+ per week.
We also show that StubHub's review sentiment was over 50% negative - which is a 215% increase vs. than the Entertainment industry benchmark.
Mobot's platform can help!Mobot help's leading mobile companies like StubHub to increase their test and device coverage, eliminate manual QA, and ship great products faster - we do this using real, mechanical robots because they don't have the same limitations that software platforms have.
"New App is totally flawed Much less information available and awkward. Stubhub- please fix this update it's bad"
"The new update makes this app almost unusable. Buttons are unresponsive, it’s slow to navigate. Can navigate to see what’s in your town. Just ruined."
"Worked just fine, then they decided to force an update. Now the UI is horrible on a phone, constantly having errors, and nearly impossible to manager tickets"
Our mechanical robots automate mobile app tests that are impossible for emulators, virtual devices, and existing frameworks. When the stakes are high, Mobot helps you ship faster and with confidence, every time.
We've helped leading development teams around the world to improve their testing processes
Mobot is amazing! Great partner to make sure we don’t have any surprises when we release new versions of our SDK! This has been a huge game changer for our mobile team and has saved us and our customers a ton of time and headache.
Can’t say enough about how much better I feel with each release now that Mobot is part of the pipeline. Our stability rating for iOS is now at 100%!!!